Logo

Privacy Policy – GymsAdvisor Ltd

Last Updated: 24 April 2026

1. Introduction

Welcome to GymsAdvisor (“Platform”, “we”, “us”, or “our”), operated by GYMSADVISOR LTD. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with UK GDPR and the Data Protection Act 2018.

By using GymsAdvisor, you consent to this Privacy Policy.

2. Company Information

GYMSADVISOR LTD

21 David Street, Manchester, M34 7TA

3. Information We Collect

We may collect and process the following categories of personal data:

a) Information You Provide

  • Account registration details (name, email, password, etc.)
  • Profile information (profile photo, preferences, gym ownership details)
  • Content you post (reviews, comments, uploaded photos)
  • Communications you send to us (support requests, reports, feedback)

b) Information We Automatically Collect

  • Log data (IP address, browser type, operating system, access times, referring URLs)
  • Usage data (pages visited, search activity, time spent on pages)
  • Device identifiers (device type, operating system, mobile network, and app version)
  • Cookies and similar technologies (see our Cookie Policy for details)

c) Information from Third Parties

  • If you log in through a social media account (e.g. Google or Apple), we may receive limited profile data from that service
  • If you are a gym owner, we may obtain business details from public sources or user submissions

4. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the GymsAdvisor Platform
  • Improve user experience and personalise content
  • Process and display reviews, ratings, and photos
  • Facilitate gym owner account verification
  • Communicate with you (including notifications, responses, and updates)
  • Enforce our Terms & Conditions and policies
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations

5. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Consent – where you give us permission to process your data (e.g. for marketing)
  • Contract – when processing is necessary for providing our services
  • Legal obligation – when we must comply with the law
  • Legitimate interests – when processing is necessary for our business purposes and does not override your rights

6. How We Share Your Information

We may share personal data with:

  • Service providers who help us operate our website, app, or analytics tools
  • Gym owners (if you post reviews, ratings, or upload photos related to their gym)
  • Legal authorities where required by law or to protect our rights
  • Business transfers – if GYMSADVISOR LTD is involved in a merger or acquisition

We do not sell your personal data to third parties.

7. International Data Transfers

Your data may be transferred outside the UK and EEA. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

9. Your Rights

You have the following rights under the UK GDPR:

  • Access – to request a copy of your personal data
  • Rectification – to correct inaccurate or incomplete data
  • Erasure – to request deletion of your data (“right to be forgotten”)
  • Restriction – to limit how we process your data
  • Portability – to receive your data in a machine-readable format
  • Objection – to object to processing, especially for marketing purposes
  • Withdraw Consent – at any time, where processing is based on consent

To exercise these rights, please contact us.

10. Cookies and Tracking

We use cookies and similar technologies to enhance functionality and analytics.

You can manage or disable cookies via your browser settings.

For full details, please see our Cookie Policy.

11. Data Security

We use technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Children’s Privacy

GymsAdvisor is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.